Billing Information

Payment for all services provided is due at the time services are rendered. However, as a courtesy, your Emory physician will submit a claim for you to any third party or insurance carrier with whom Emory Healthcare contracts. Any fees not payable by the third party or insurance carrier are the patient's responsibility. If you prefer to file your own claim, we will provide you with all of the necessary information. In this case, you will need to pay for your services in full at the time they are rendered.

Billing phone numbers

Emory Clinic: 404-778-7310

Emory Johns Creek Hospital: 404-686-7041 or 800-827-7041

Emory Saint Joseph's Hospital: 404-686-7041 or 800-827-7041

Emory University Hospital: 404-686-7041 or 800-827-7041

Emory University Hospital Midtown: 404-686-7041 or 800-827-7041

Emory University Orthopaedics Hospital: 404-686-7041 or 800-827-7041

Emory University Spine Hospital: 404-686-7041 or 800-827-7041

Wesley Woods Hospital: 404-686-7041 or 800-827-7041

We accept the following methods of payment:

  • Cash
  • Personal Check
  • American Express®
  • MasterCard®
  • Visa®
  • Discover®

Commercial Insurance Carrier

Emory Healthcare accepts most major health insurance plans, including:

For a complete list of commercial insurance plans Emory Healthcare accepts, click here. Please call your carrier directly to clarify the coverage provided by your specific policy.

Federal Health Insurance Marketplace ("the exchange")

Emory Healthcare participates in many public federal exchange plans. For a detailed list of plans accepted as of January 1, 2015, click here. Please call your carrier directly to clarify the coverage provided by your specific policy.

Managed Care Insurance Carrier

If you are covered by a managed care company, we will collect co-pays and deductibles at the time of service and wait 30 days for payment by the company. If, after this time, your Emory physician has not received payment, we will require payment from you unless otherwise stated in the contract.

Federal and State Government Programs (Champus, Medicare, Medicaid)

If you are covered under one of the above governmental programs, we will collect co-pays and deductibles at the time of service. Whenever possible, your Emory physician will submit claims to your secondary insurance carrier as well.

*Please remember to bring your insurance card with you.

Insurance Questions?

insurance questions

If you have any questions regarding your insurance coverage, please contact your insurance carrier.

If you need us to help you understand your coverage, please call our HealthConnectionSM information line 404-778-7777 or outside Atlanta, 1-800-75-EMORY (1-800-753-6679).