Frequently Asked Questions

What is Emory Healthcare?

Emory Healthcare is a health system affiliated with the world-renowned Emory University School of Medicine and Emory University Hospital, all located in Atlanta, Georgia.

The system includes Emory Clinic, a physician practice of more than 600 doctors, including primary care physicians, specialists and sub-specialists with over ten primary care and multi-specialty health care centers located throughout the city. In Atlanta, Emory Healthcare also encompasses Emory University Hospital, Emory University Hospital Midtown, Emory Saint Joseph's Hospital, Emory Johns Creek HospitalEmory Wesley Woods, our geriatric specialty center and geriatric hospital, Emory University Orthopaedics & Spine Hospital, and Winship Cancer Institute of Emory University, the only facility in Georgia designated by the National Cancer Institute. There are also over 64 affiliated hospitals located throughout Georgia.

What is Emory Clinic?

Emory Clinic is a physician practice of more than 980 specialists, sub-specialists and primary care physicians. We recently celebrated 50 years of service to the community and, through those years, our physicians have been responsible for some of the most significant innovations and treatments in health care, including over 250 heart transplants.

Emory Clinic has over ten primary care and multi-specialty health care centers located throughout Atlanta, including the main clinic buildings, A & B, located on the grounds of Emory University campus.

What is the relationship between the Emory University School of Medicine and Emory Healthcare?

The Emory University School of Medicine is the academic foundation and partner of the Emory Healthcare system. Since 1915, the university has been at the forefront of medical knowledge and research, pioneering many advances and procedures that have changed the face of medical history. The physicians of Emory Clinic also serve as faculty members of the School of Medicine. In addition, the continuing research conducted by the medical students, fellows and faculty of the university assures that Emory Healthcare is equipped with the latest innovations in treatment at all of its hospitals and centers.

How do I find an Emory doctor?

A directory of Emory physicians can be found on this website under "Find a Phsycian." In addition, Emory Healthcare has an information phone service called Emory HealthConnectionSM; just dial 404-778-7777 or, outside of Atlanta, 1-800-75-EMORY. Emory HealthConnectionSM line is staffed by registered nurses and representatives who can answer almost any question you may have about health information. They can also help you find a doctor and plan a visit to an Emory health center or hospital.

If you are a physician with a question or a referral, please call Emory Healthcare's new Physician Consult Line at 1-800-22-EMORY.

What hospitals are part of Emory Healthcare?

Emory Healthcare's Atlanta area hospitals include:

Emory Healthcare also maintains a close working relationship with several other Atlanta area hospitals where Emory physicians admit patients, including:

  • Children's Health Care of Atlanta
  • Emory John's Creek Hospital
  • Grady Memorial Hospital
  • Veterans Administration Medical Center
  • and many other hospitals throughout the region
What are the conditions or treatments in which Emory Healthcare specializes?

Emory Healthcare provides treatment for a complete range of conditions, as well as actively promoting health education about disease prevention.

The physicians of Emory Clinic represent a broad spectrum of specialty areas and primary care. Emory emerged as a leading cardiac center in the 1950s, and the Emory Heart & Vascular Center is consistently considered one of the top ten in the nation according to U.S. News and World Report.

We are also specially recognized as a center for cancer care at Winship Cancer Institute of Emory University, for ophthalmology at the Emory Eye Center, and for orthopaedics and neuroscience.

The Emory Transplant Center is known globally for innovations in the field. The transplant centers specialize in heart, islets, lung, liver, pancreas and kidney transplants.

How can a patient be admitted or transferred to an Emory Healthcare hospital?

Patients may be admitted to an Emory Healthcare hospital by either consulting with their current physician or seeing an Emory Clinic physician or physicians on the Emory University Hospital Midtown campus. These physicians all have admitting privileges to Emory University Hospital Midtown and Emory University Hospital, both ranked in the top 5 nationally by the University HealthSystem Consortium.

Physicians who wish to refer their patients or admit them to an Emory Healthcare hospital should contact the Emory Physician Consult Line at 1-800-22-EMORY (Please note this phone number is for physicians only).

Heart Transfer Service 1-800-43 EMORY (1-800-433-6679) (Please note this phone number is for physicians only).

Patients requiring more information should call Emory HealthConnectionSM at 404-778-7777 or, outside of Atlanta, 1-800-75-EMORY.

What do I do if I have insurance or billing related issues?

Please click here to go to the Billing/Insurance section of our website, which provides complete information about our policies.

If you have questions regarding your insurance coverage, you will need to contact your insurance carrier. If you need us to help you understand your coverage or for more information about Emory policies call the Emory HealthConnectionSM at 404-778-7777 or, outside of Atlanta, 1-800-75-EMORY.

I live outside of Atlanta. Does Emory provide services or facilities in other communities?

Yes, Emory Healthcare has community health services throughout the Georgia region. The Emory Heart & Vascular Center also has locations outside of Atlanta.

For more information about Emory Healthcare facilities that are closer to your home, call the Emory HealthConnectionSM at 404-778-7777 or, outside of Atlanta, 1-800-75-EMORY.

Where should I stay if I have to travel to Atlanta for treatment or to be with a family member?

We provide a list of recommended accommodations that can be found near all Emory Healthcare facilities. Be sure to inquire about Emory discounts at these hotels when calling to check on availability and rates.

How can my physician get in touch with Emory to refer me to a specialist?

Emory Healthcare has recently introduced a Physician Consult Line phone service that is designed to make sure your physician can consult with an Emory physician in a timely manner and expedite the referral process. Please ask your doctor to contact us.

The Emory Physician Consult Line number is: 1-800-22-EMORY (1-800-223-6679).

How do I find more information about what Emory has to offer?

This website was specifically designed as a service for patients and those seeking health care information. Please browse the site to learn more about our services and procedures, our facilities and hospitals, our physicians, and our health programs for the community.

If you have further questions or suggestions, call Emory HealthConnection at 404-778-7777.

Contact a nurse onlineContact a nurse