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The employees and medical staff of Emory Healthcare recognize
that you are an individual with unique needs and perspectives. The following
reflects your rights and responsibilities as we partner with you to provide
your care.
- Receive considerate and respectful care.
- Receive private and confidential care.
- Know who is responsible for coordinating your care.
- Ask for and receive complete and understandable information about your condition and care.
- Participate in decisions regarding your care.
- Request assistance for concerns and receive a response from the Office of Patient Relations.
- Refuse treatment.
- Access your medical records.
- Receive an explanation of your bill.
- Receive respect for your cultural and spiritual beliefs.
- Voice concerns to clinic/hospital administration or medical staff without fear of reprisal or discrimination. Call 404-778-3539 and speak to one of
our Patient Relations Coordinators to voice concerns or answer questions.
- Provide complete and accurate health, medical and insurance information.
- Ask questions when you are in doubt.
- Communicate changes in your health and/or condition to your caregivers.
- Pay your medical bills promptly.
- Follow your caregivers' instructions or discuss with them any obstacles you may have in complying with your prescribed treatment plan.
- Accept responsibility for refusing treatment or not following your treatment plan.
- Show consideration for others around you, including other patients and staff.
- Follow all clinic/hospital rules affecting patient conduct and care.
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