Board Certified, Specialty Trained Clinical pharmacist who collaborates with you and your physician to provide individualized clinical monitoring of your medications, proper use, side-effects, interactions, and monitoring of labs
Provides education on your medication through initial and regularly scheduled follow-up consultations
Answers your questions before starting medication, while on treatment and after completing treatment
Medication Access Specialist
Works with you, your insurance company, and your clinic provider to complete prior authorizations for your new medication
This team may call you to inquire about insurance information prior to filling your medication
In some circumstances, you may not be able to fill your medication due to your insurance company requiring you fill at their preferred pharmacy. If this is the case, the Medication Access Specialist will coordinate the transfer of your medication to the appropriate pharmacy after obtaining the prior authorization
Medication Assistance Coordinator
Works with you to find supplemental financial support for your medications, should you qualify
This team may contact you letting you know that your medication might be expensive, and provide you options to pursue if you so wish. In order to find assistance options for you, this team may ask for sensitive information such as tax returns, pay stubs, social security number, etc.
Specialty Pharmacist
Provides pre-and final- verification of the appropriate medication before you receive it
Provides additional patient education on your medication(s)
Specialty Pharmacy Technician
Proactively contacts you before every fill of your medication to verify your method of pick-up/delivery, triage any issues you may be experiencing with your medication, and answer any other questions you may have
Safely fills your medication order each time you need it